Returns & Refunds
Lifetime guarantee
Your satisfaction with our products is very important to us. If you are not completely satisfied we guarantee you a full refund or exchange.
Item must be unworn and unused. If the item is received damaged please return it promptly for an exact exchange. Worn/Used products are not returnable.
Return Directions
- Include a copy of your invoice or your order number.
- For your sake please return all items via a secure shipping method that can be tracked: UPS, FedEx, or USPS with the Delivery Confirmation option.
- Clearly state if you would like a Refund or Exchange for the item.
Return all packages to:
Tudor & York
Attn: Returns Department
1533 60th St.
Brooklyn, NY 11219
Please remember we are available to help you at 1-800-550-4662.
Refunds
Please allow 10 days for the shipping and processing of your return. Once your refund has been processed we will notify you be e-mail.
Credit Card Refunds
You will be refunded by the same credit card you used to pay for your order.
PayPal Refunds
You will be refunded by the same PayPal account you used to pay for the order.
Please Note:
- Shipping charges are not refundable.
- Please allow 1-3 weeks for refund processing.
- If you return part of an order you will only be refunded for the returned item.